When Contract signature fails, troubleshoot in order: file/format, permission/lock, output settings, another tool. Contract signing needs parties/authority/version control; an image is only one part.
Why it matters
Start with the most common and cheapest causes to narrow it down fast.
Keep the final PDF and signing record.
Step by step
- Confirm the document accepts an image/e-signature.
- Draw on a blank canvas and keep it consistent with your normal handwriting.
- Export a high-resolution transparent or white PNG.
- Place it in the PDF/Word file and check position/size/sharpness.
- Use compliant e-signature/notarization for important contracts; don't just paste an image.
Common mistakes
- Pasting an image on an important contract and assuming it is legally signed.
- Exporting too low a resolution, so it prints blurry.
- Transparent PNG with a white/gray halo.
- Sharing the signature image freely, enabling misuse.
Checklist
- The document/platform accepts an image signature.
- The signature matches your normal handwriting.
- PNG resolution/background are correct.
- Placement/size look right after insertion.
- Important documents use compliant e-signature/notarization.
Key facts
- Keep the final PDF and signing record.
- Multi-party contracts need every party confirmed.
FAQ
How do I troubleshoot a failed Contract signature task?
When Contract signature fails, troubleshoot in order: file/format, permission/lock, output settings, another tool. Contract signing needs parties/authority/version control; an image is only one part.
How long does it take?
Usually 1-3 minutes; for intermittent issues, run 30 seconds and retest elsewhere.
Is data uploaded?
Runs locally and does not upload video/audio; extensions may still read the page.
Source: ICC